Credibility. Clarity. Confidence.
BUILD TRUST. BUILD RELATIONSHIPS. BUILD A QUALITY CULTURE.
COMMUNICATION SKILLS
Do you have trouble making yourself well-understood?
Is there a lot of resistance to your ideas and suggestions?
Is poor communication interfering with your team’s effectiveness?
Whether you’re a native or non-native English speaker, if you’re struggling with your communication skills you’re in the right place.
Increase your confidence, credibility, authority, and effectiveness by learning to speak with clarity, eloquence, and tact.
Coaching – Courses – Masterclasses
LEADERSHIP COACHING
Are you not as effective as you could be?
Do you have big career goals for but no clear pathway to get there?
Do you need guidance and support as you build your career or business?
Do you have trouble executing?
I provide support, guidance, advice, and accountability to help you achieve your potential.
I’ll help you identify roadblocks, set goals, overcome challenges, and take action as you move toward your goals with confidence and excitement.
Personalized coaching to help you achieve clarity and realize your goals.
CONSULTING & TRAINING
Are you trying to build a
Quality Culture?
Does your team struggle writing easy-to-follow, compliant procedures that get used?
Is a lack of communication skills or intercultural awareness derailing your team’s effectiveness?
I’ll help you uncover, understand, and overcome the communication challenges commonly faced when executing quality initiatives.
I’ll help your team transform their writing so it’s easy to read, easy to understand, easy to remember, and effective.
The Quality Network
A place for soft skill development for Quality Assurance Leaders.
LEARNING – COACHING – RESOURCES – SUPPORT – NETWORKING
Take your communication skills to the next level so that you have improved confidence and impact!.
Why Lesley
ExperienceKnowledge Passion
With psychology and law degrees; close to two decades in the medical device industry as a quality assurance and regulatory affairs type; years of teaching; and executive coaching certification she has the ideal combination of education,
skills, knowledge, and experience to help you achieve your goals.
And she’s passionate about empowering others so that they can bring their best to the world.
Expertise
Her unique combination of education and experience gives her the skills and knowledge to teach, coach, mentor, and advise her clients with success.
Knowledge
Bachelor of Science (B.Sc. (Hons.)), University of Toronto
Juris Doctor (J.D.), Osgoode Hall Law School, York University
TESOL and TEFL Certificates (Teaching English to Speakers of Other Languages)
Certified Executive Coach, Center for Executive Coaching
Experience
Nearly two decades of quality assurance and regulatory experience in international medical device companies in Canada.
Over five thousand classes teaching English online, both individual and small group.
Hundreds of hours of one-on-one coaching.
Passionate about helping you reach your goals.
Client Testimonials
Here’s what people are saying!
Gaining the clarity and the simplicity that I was striving for just came naturally!…I started to communicate like a human being again, despite my MBA and my 13+ years of experience in IT. I believe Lesley has the potential to revolutionize the way in which we communicate in business.
She is a professional and she knows what she is doing. Clear straight forward teaching with lessons tailored to your need.
She had an ability to capture exactly what you wanted to put out into the world and get the world to see it through your eyes. This is a gift! She really gets to know what you need and will help you get to it. Thank you Lesley for everything.
Lesley’s course is the best thing that has happened to me…I recommend her to anyone and everyone. Thank you, Lesley. You have changed my life. I will forever remain grateful for that.
Lesley is a fantastic Communication Coach. If you want to appear more confident and charismatic, even when you’re not feeling it. If you want to learn communication tools to build rapport and connect with your listener, make an appointment with Lesley.
Lesley is a very special and talented person! She always takes the time to help all the people she comes in contact with. I really appreciate her coaching style and her continuing work with me. She always makes me think about how to solve my challenges. That’s an exceptional skill.
She is such a wonderful communicator…Calm yet impactful. Simple but profound. Brilliant but approachable. Her diverse background lends to her ability to tackle a subject with a quick directness while remaining graceful and connected to her listeners and learners. I cannot say enough about how much I look forward to more of her offerings.
Lesley has a keen ability to quickly identify potential causes to problems and pragmatically brainstorms solutions with you. I love that Lesley understands and focuses on the importance of relationships and provides realistic, down-to-earth suggestions to build professional relationships, while also providing inputs for process improvements and building quality culture.
I would describe Lesley’s leadership and coaching style as inspirational. I personally found the programme with Lesley to be a “game-changer” in my own communication and professional journey, improving communication skills, interpersonal relationships, and my leadership abilities. It also gave me the confidence to embark on a new venture in my Quality and Regulatory career. Thank you for your time and guidance Lesley, it’s been invaluable and transformative.