Phase 1 – A Solid Foundation
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Week 1 – Creating a Mindset for Growth and Confidence
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Week 2 – Powerful First Impressions – Introducing yourself concisely and powerfully
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Week 3 – Culture and Communication – Understanding how culture impacts communication
Phase 2 – Functional Language for Work
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Week 5 – Meeting Skills 1– Participating in Meetings
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Week 6 – Meetings Skills 2 – Managing Meetings
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Week 7 – Phone Calls and Conference Calls
Phase 3 – Mastering Communication Effectiveness
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Week 8 – Softening Your Speech – Being more polite and diplomatic
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Week 9 – Active Listening
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Week 10 – Choosing Clarity – Keeping it simple
