All agree? Great! We’ve got a consensus! Have you ever been in a situation where you don’t agree with something, […]
Has it ever occurred to you? Maybe top management hasn’t bought in to this whole quality thing yet because they […]
It’s the Million Dollar Question. Potentially. Or maybe a multi-million dollar one, come to think of it.   Poor quality […]
I remember having a bit of an argument with a colleague who insisted that jargon is not real words.   […]
Communicating well is complicated.   Good Communication Skills sits near the top of every job description. So we know it’s important. […]

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