Phase 1 – Communication Basics
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Week 1 – The Basics of Clear Communication
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Week 2 – Building Good Relationships at Work
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Week 3 – Active Listening
Phase 2 – Getting Everyone Onboard
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Week 4 – Talking to Upper Management
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Week 5 – Talking to Everyone Else
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Week 6 – Talking to Subject Matter Experts
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Week 7 – Talking to Suppliers
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Week 8 – Building a Quality Culture
Phase 3 – Focusing on the Details
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Week 9 – Communicating During Audits and Inspections
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Week 10 – The Language and Psychology of Persuasion
