It’s the Million Dollar Question. Potentially. Or maybe a multi-million dollar one, come to think of it.   Poor quality […]
How do we create a culture of quality at our workplace?   This is a bit of a challenge.   […]
Communicating well is complicated.   Good Communication Skills sits near the top of every job description. So we know it’s important. […]
You write every day.   Your words are often the first contact you have with someone. And in some cases, […]
If you want your reader to get your message and understand what you want them to do, don’t make them […]

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