Every third person on social media these days is a coach of some kind. And everyone seems to have a […]
If your team isn’t delivering, or there’s a lack of motivation, or you’ve got an employee engagement problem, the first […]
Most Quality Assurance professionals are not taking advantage of the power of questions.  There are some misconceptions out there, and […]
We all know accountability matters when it comes to ensuring we’ve got a strong quality culture. But how do we […]
Sometimes we just don’t have enough people. Our teams are literally ‘lean’ in the sense that there’s nothing to spare. […]

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