We have much more power than we realize. If we’re clever about it, we can use our words to change […]
Has it ever occurred to you? Maybe top management hasn’t bought in to this whole quality thing yet because they […]
It’s the Million Dollar Question. Potentially. Or maybe a multi-million dollar one, come to think of it.   Poor quality […]
How do we create a culture of quality at our workplace?   This is a bit of a challenge.   […]
I think sometimes we think we have to do things a certain way. At some point you read, or were […]

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