I’m going to state the obvious here: Teams are made up of people.   If we want our teams to […]
Stop trying to get buy-in! Yes, you heard me. I’ve been using the term 𝘣𝘶𝘺-𝘪𝘯 for ages when I talk […]
We have much more power than we realize. If we’re clever about it, we can use our words to change […]
Has it ever occurred to you? Maybe top management hasn’t bought in to this whole quality thing yet because they […]
It’s the Million Dollar Question. Potentially. Or maybe a multi-million dollar one, come to think of it.   Poor quality […]

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