Most Quality Assurance professionals are not taking advantage of the power of questions.
There are some misconceptions out there, and they can lead to missed opportunities for your team – and organization.
𝗠𝘆𝘁𝗵 𝗯𝘂𝘀𝘁𝗶𝗻𝗴 𝘁𝗶𝗺𝗲!
𝗠𝘆𝘁𝗵: Asking questions shows a lack of authority.
𝗧𝗿𝘂𝘁𝗵: Thoughtful questions show humility. Plus you’re saying, “I don’t know everything and maybe I can learn something from you’. These are both hallmarks of great leaders. Think: mutual respect and trust.
𝗠𝘆𝘁𝗵: Questions expose ignorance.
𝗧𝗿𝘂𝘁𝗵: By asking questions like, “Can you explain more about that?” you promote a culture of open dialogue and continuous learning. It looks like you might actually value your team’s insights and expertise.
𝗠𝘆𝘁𝗵: It’s faster to tell rather than ask.
𝗧𝗿𝘂𝘁𝗵: While immediate solutions might seem efficient, questions like, “How would you solve this?” give your team a chance to think critically, encourage independence, and make things more productive in the long term. Not to mention creating a sense of ownership and accountability.
𝗠𝘆𝘁𝗵: Questions will derail the agenda.
𝗧𝗿𝘂𝘁𝗵: Strategic questions, such as “How does this align with our goal?” can actually help keep discussions on track so that every decision adds value.
𝗠𝘆𝘁𝗵: Leaders should have all the answers.
𝗧𝗿𝘂𝘁𝗵: Effective leaders don’t just provide answers; they get people thinking. Asking questions like, “What have we learned from this?” promotes reflection and continuous improvement.
Don’t worry, asking questions doesn’t jeopardize your authority. Not at all. It’s about using curiosity to drive productivity and engagement. It’s about supporting a culture where questions are welcomed, answers lead to action, and everyone knows their voice matters.
Change your mindset about questions. Embrace them. They are a great tool to boost performance and get the most out of everyone.
I bet you’ll get more engagement, respect, cooperation, and commitment from people if you start asking more questions.