If your team isn’t delivering, or there’s a lack of motivation, or you’ve got an employee engagement problem, the first […]
Most Quality Assurance professionals are not taking advantage of the power of questions.  There are some misconceptions out there, and […]
We all know accountability matters when it comes to ensuring we’ve got a strong quality culture. But how do we […]
Sometimes we just don’t have enough people. Our teams are literally ‘lean’ in the sense that there’s nothing to spare. […]
I’m going to state the obvious here: Teams are made up of people.   If we want our teams to […]