Stop trying to get buy-in!
Yes, you heard me.
I’ve been using the term 𝘣𝘶𝘺-𝘪𝘯 for ages when I talk about your efforts to influence others in your organization to come on board with this whole Quality thing.
And then I was talking to another coach (who works with an entirely different group of professionals) who used the term 𝘉𝘦𝘭𝘪𝘦𝘷𝘦 𝘐𝘯.
Whoa…major light bulb moment for me. And honestly, I felt kind of dumb for a second, because now that I’ve heard it, it’s sooooo obvious and I’m so irritated that I didn’t think of using it in the first place.
So, yeah, l’ve changed my tune. And now I’m going to go on and on about getting “𝘉𝘦𝘭𝘪𝘦𝘷𝘦 𝘐𝘯”. Because that’s really what we need to do.
So then, how do we get 𝘉𝘦𝘭𝘪𝘦𝘷𝘦 𝘐𝘯?
Well, first we have to be pretty good at painting a picture of what we’re trying to get people to believe in. 𝗪𝗲 𝗻𝗲𝗲𝗱 𝗰𝗹𝗮𝗿𝗶𝘁𝘆.
Of purpose. Of our shared vision. Of what exactly we’re all about as a business. What do we do? And why? How does Quality factor in to all of this? How does Quality factor in to everyone’s role?
And, of course, 𝘄𝗲 𝗻𝗲𝗲𝗱 𝘁𝗿𝘂𝘀𝘁.
If you don’t trust someone, do you believe in what they’re peddling? Right? Right!
Clarity and trust.
You’ve heard that before. Because I’ve said that before. Ad nauseam.
And you’ve heard the next part too: You need good communication skills if you’re going to have clarity and trust. It’s a bit of a loop though because clarity and trust also lead to good communication.
𝗦𝗼…𝘁𝗼 𝗴𝗲𝘁 𝘉𝘦𝘭𝘪𝘦𝘷𝘦 𝘐𝘯 𝘄𝗲 𝗻𝗲𝗲𝗱 𝗰𝗹𝗮𝗿𝗶𝘁𝘆, 𝘁𝗿𝘂𝘀𝘁, 𝗮𝗻𝗱 𝗴𝗼𝗼𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻.
And, therefore, if we don’t have 𝘉𝘦𝘭𝘪𝘦𝘷𝘦 𝘐𝘯 (formerly known as Buy-In) it probably means one of these three is missing.
Which one do you need to work on?