How do we create a culture of quality at our workplace?   This is a bit of a challenge.   […]
I remember having a bit of an argument with a colleague who insisted that jargon is not real words.   […]
I think sometimes we think we have to do things a certain way. At some point you read, or were […]
You write every day.   Your words are often the first contact you have with someone. And in some cases, […]
If you want your reader to get your message and understand what you want them to do, don’t make them […]

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